The 200-Unit “Visibility Gap”: Why Leaders Can’t See What’s Really Happening at the Location Level
Introduction In the intricate landscape of franchise operations, a persistent challenge emerges as businesses approach the milestone of managing 200 units—the “visibility gap.” This phenomenon describes the growing disconnect between leadership’s strategic vision and the realities on the ground at individual locations. As franchisors expand, traditional oversight mechanisms are often strained, leading to obscured visibility…
